Contact information
📬 CONTACT INFORMATION
Last Updated: June 5, 2025
We’re always happy to help with order questions, product details, or general collector talk. Whether you're hunting for an El Materdor or just want to double-check shipping — we're here.
✅ How to Reach Us:
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📧 Email: diecastdungeonstore@gmail.com
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📸 Instagram: @DiecastDungeon
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🎥 TikTok: @DiecastDungeon
Prefer email? That’s the fastest and most reliable method for order-related concerns.
⏰ Response Times:
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We respond within 24 hours during business days (Mon–Fri)
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Weekend messages may get answered the next business day
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We do not currently offer phone or live chat support
💡 Tips for Faster Help:
When contacting us about an order, please include:
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Your Order Number
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The email used at checkout
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Any helpful details or screenshots
Thanks for supporting our small business — we appreciate every collector who shops with us!